Reference

Terms That Govern Your km77apk Account

These terms set out what you agree to when you open and use your km77apk account — covering deposits via DANA, OVO, or GoPay, gameplay conditions, and how we manage access where local law permits.

DANA, OVO, GoPay coveredAccount-level enforcementJurisdiction-dependent accessUpdates notified via account
km77apk Terms That Govern Your km77apk Account
TERMS CONTACT PATHS

Reach Us About These Terms

If something in these terms is unclear — a wallet rule, an account restriction, or an eligibility question — our support team is the right first stop. We handle terms-related queries through live chat, email, and a dedicated account help form. Response times vary, but we keep our queue moving and prioritise account-access disputes.

Live Chat Start a live chat session directly from your account dashboard. Use this for urgent terms questions — account blocks, transaction disputes, or access eligibility queries.
Email Support Send a detailed terms question to our support email. Include your registered account ID so we can pull your record and respond with specific, accurate information.
Account Help Form Use the in-app help form to raise a formal terms concern or request a copy of your current agreement. We log every submission and follow up by account notification.
HOW WE ENFORCE THIS

Account Security, Data and Your Rights

We handle your account data with a clear retention policy — transaction records tied to DANA, OVO, and GoPay payments are kept for the period required by our operational and legal obligations, then removed from active systems. You can request a summary of what we hold at any time through the account help form. Account security runs on session-level authentication; every login from a new device triggers a verification step before the lobby opens.

Data Retention

We keep your account and transaction data — including wallet records for DANA, OVO, GoPay — for the period our obligations require. After that window, active data is removed.

Cookie Handling

We use session cookies to maintain your logged-in state across mobile and desktop. You can manage cookie preferences in your browser settings; blocking them may affect account continuity.

Account Security

New-device logins require a verification step before your account session opens. This applies on both the mobile browser and app — no device skips the check.

Requesting Changes

To update your registered details or request account closure, contact support via live chat or the help form with your account ID. We process confirmed requests within our stated handling window.

Common Questions About These Terms

These are the terms questions we hear most often. If yours isn't here, open a live chat session and we'll work through it with your specific account details.

They take effect the moment you complete account registration. Every session after that — whether via mobile browser, returning login, or app — operates under the current version of these terms.

We send a notification to your registered account before any update goes live. We do not make silent changes. The new version's effective date is stated clearly in that notification.

Yes. All wallet transactions — DANA top-ups, OVO withdrawals, GoPay transfers — fall under the payment conduct section of these terms, including dispute and reversal procedures.

Access depends on local law and is only available where local law permits. If eligibility in your region is unclear, check with our support team before opening or funding your account.

Transaction and account data is retained for the period our obligations require, then removed from active systems. You can request a data summary before or after closure via the account help form.

Stop using your account and contact support to close it before the new terms take effect. Continued use after the update date is treated as acceptance of the revised version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.